Abstract:

The study investigated the impact of information technology (IT) on the accounting profession in Lilongwe City, Malawi. Its objectives were to assess IT adoption levels in accounting departments, identify challenges in IT use, evaluate training needs, and explore accountants’ perceptions of its benefits and drawbacks. A mixed-methods approach using a descriptive survey and snowball sampling was employed. Data were collected from 83 accountants through questionnaires administered via Kobo Toolbox, and analysed using SPSS with descriptive statistics.

Findings revealed that most institutions had adopted IT tools, actively used in daily accounting tasks. However, major challenges included poor network connectivity and inadequate training, with many accountants receiving only annual refresher courses. This limited training negatively affected their confidence and performance. Despite these challenges, accountants recognized IT value in improving efficiency, decision-making, and fraud detection. Concerns included over-reliance on technology and questions about its ability to support compliance.

The study recommends that organizations enhance IT competence through regular CPD programs, improved infrastructure, and hybrid skill development. Emphasis should be placed on cloud computing, change management, and cybersecurity. Policies supporting IT use, ongoing monitoring, and collaborative learning through mentorship and peer exchange can help ensure continuous improvement and alignment with technological advancements in accounting.

Keywords:

Information Technology, Information Systems, Accounting profession

Aim/Objectives

Methods